Sustainability of post-graduate program at Open University Malaysia (OUM) : an importance-performance analysis
Identifying the important aspects of the services provided to learners and measuring the institution’s performance in providing those services are critical in ensuring continual acceptance and long-term sustainability of an institution’s academic programmes. In this regard, a study was und...
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| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://library.oum.edu.my/repository/400/1/sustain_ramli.pdf http://library.oum.edu.my/repository/400/ |
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