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Measuring workplace learning results : using the Kirkpatrick Model

Training at the workplace is commonly accepted as the ready-made solution to organizational problems. It is however, only a solution for problems that can be resolved by training. In this paper, we would consider the ROI of training by taking into account how to design and structure a method of i...

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Main Author: Harikrishnan, T.
Format: Article
Published: 2004
Subjects:
HD28 Management. Industrial Management
Online Access:http://library.oum.edu.my/repository/143/1/measuring_workplace.pdf
http://library.oum.edu.my/repository/143/
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id my.oum.143
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spelling my.oum.1432013-05-15T03:53:33Z Measuring workplace learning results : using the Kirkpatrick Model Harikrishnan, T. HD28 Management. Industrial Management Training at the workplace is commonly accepted as the ready-made solution to organizational problems. It is however, only a solution for problems that can be resolved by training. In this paper, we would consider the ROI of training by taking into account how to design and structure a method of identifying and evidencing the benefits via quality assessment measures which takes into account the drivers (internal and external), and the requirements (operations and customer). The processes basically compare the levels of knowledge, skills, experience and attitude available at the beginning of the programme with those available at the end of such programmes. Types of evidence and the methods used to extract them would also be considered. A case study on a group of sales personnel from a multinational company shall be presented. (Author's abstract) 2004 Article PeerReviewed text http://library.oum.edu.my/repository/143/1/measuring_workplace.pdf Harikrishnan, T. (2004) Measuring workplace learning results : using the Kirkpatrick Model. -. (Submitted) http://library.oum.edu.my/repository/143/
institution Open University Malaysia
building OUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Open University Malaysia
content_source OUM Knowledge Repository
url_provider http://library.oum.edu.my/repository/
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Harikrishnan, T.
Measuring workplace learning results : using the Kirkpatrick Model
description Training at the workplace is commonly accepted as the ready-made solution to organizational problems. It is however, only a solution for problems that can be resolved by training. In this paper, we would consider the ROI of training by taking into account how to design and structure a method of identifying and evidencing the benefits via quality assessment measures which takes into account the drivers (internal and external), and the requirements (operations and customer). The processes basically compare the levels of knowledge, skills, experience and attitude available at the beginning of the programme with those available at the end of such programmes. Types of evidence and the methods used to extract them would also be considered. A case study on a group of sales personnel from a multinational company shall be presented. (Author's abstract)
format Article
author Harikrishnan, T.
author_facet Harikrishnan, T.
author_sort Harikrishnan, T.
title Measuring workplace learning results : using the Kirkpatrick Model
title_short Measuring workplace learning results : using the Kirkpatrick Model
title_full Measuring workplace learning results : using the Kirkpatrick Model
title_fullStr Measuring workplace learning results : using the Kirkpatrick Model
title_full_unstemmed Measuring workplace learning results : using the Kirkpatrick Model
title_sort measuring workplace learning results : using the kirkpatrick model
publishDate 2004
url http://library.oum.edu.my/repository/143/1/measuring_workplace.pdf
http://library.oum.edu.my/repository/143/
_version_ 1644308878440005632
score 13.211869

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