Audit on waiting time in a teaching primary care centre

Waiting time is one of the factors that could affect a patient’s satisfaction. A study in the Ministry of Health (MOH) primary care clinic showed the average waiting time from registration to consultation was 41 minutes. In IIUM Family Health Clinic (FHC), we adopt MOH client charter for waiting t...

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Bibliographic Details
Main Authors: Abd Latip, Nurul Akmal, Mazlan, Mazilah, Roslan, Siti Ruziana, Mohamad Noor, Maizatul Shamimey, Abd Rahman, Mohd Aizuddin, Kamaruzaman, Nor Azam
Format: Conference or Workshop Item
Language:English
Published: 2021
Subjects:
Online Access:http://irep.iium.edu.my/98463/1/98463_%20Audit%20on%20waiting%20time%20in%20a%20teaching%20primary%20care%20centre.pdf
http://irep.iium.edu.my/98463/
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