Developing a hierarchical model to enhance business excellence in hotel industry of Bangladesh
The study developed a hierarchical model based on the Malcolm Baldrige National Quality Award (MBNQA) to enable the ranking of quality dimensions required for achieving business excellence in the hotel industry of Bangladesh. The study adopted a sequential mix method approach in which semi-str...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English English |
| Published: |
Emerald Group Publishing Ltd.
2018
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/67843/3/Developing%20a%20Hierarchical%20Model%20to%20Enhance%20Business-Rafiqul-Khaliq-Mahbub-Rohaida.PDF http://irep.iium.edu.my/67843/12/Developing%20a%20hierarchical%20model%20to%20enhance%20business_acceptance%20letter.pdf http://irep.iium.edu.my/67843/ https://mc.manuscriptcentral.com/ijchm# |
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