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Developing a hierarchical model to enhance business excellence in hotel industry of Bangladesh

The study developed a hierarchical model based on the Malcolm Baldrige National Quality Award (MBNQA) to enable the ranking of quality dimensions required for achieving business excellence in the hotel industry of Bangladesh. The study adopted a sequential mix method approach in which semi-str...

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Bibliographic Details
Main Authors: Islam, Rafikul, Mohd. Israil, Khaliq Ahmad, Wan Husain, Wan Rohaida, Mahbubar, Rahman
Format: Article
Language:English
English
Published: Emerald Group Publishing Ltd. 2018
Subjects:
HA29 Theory and method of social science statistics
Online Access:http://irep.iium.edu.my/67843/3/Developing%20a%20Hierarchical%20Model%20to%20Enhance%20Business-Rafiqul-Khaliq-Mahbub-Rohaida.PDF
http://irep.iium.edu.my/67843/12/Developing%20a%20hierarchical%20model%20to%20enhance%20business_acceptance%20letter.pdf
http://irep.iium.edu.my/67843/
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http://irep.iium.edu.my/67843/3/Developing%20a%20Hierarchical%20Model%20to%20Enhance%20Business-Rafiqul-Khaliq-Mahbub-Rohaida.PDF
http://irep.iium.edu.my/67843/12/Developing%20a%20hierarchical%20model%20to%20enhance%20business_acceptance%20letter.pdf
http://irep.iium.edu.my/67843/
https://mc.manuscriptcentral.com/ijchm#

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