Prioritisation of service quality dimensions for healthcare sector

Due to the unique nature among the service industries, the overriding objective of the healthcare sector is to provide error free, impeccable services to their patients and clientele. It is not an option rather a norm for the healthcare sector to uphold and maintain the level of service that is quin...

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Bibliographic Details
Main Authors: Islam, Rafikul, Ahmed, Selim, Md Tarique, Kazi
Format: Article
Language:English
English
Published: Inderscience Enterprises Ltd. 2016
Subjects:
Online Access:http://irep.iium.edu.my/55189/1/Medical%20Servqual.pdf
http://irep.iium.edu.my/55189/7/55189_Prioritization%20of%20service.pdf_SCOPUS.pdf
http://irep.iium.edu.my/55189/
http://www.inderscience.com/info/inarticle.php?artid=75751
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