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An assessment of public transport features in urban and rural settlements in Malaysia

This paper focuses on assessing the features of bus services offered in selected urban and rural settlements in Malaysia. Five definitions of public transport level of services (LOS) according to Transportation Research Board are adopted. Assessment of the LOS has been conducted using both quant...

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Main Authors: Ponrohono, Zakiah, Bachok, Syahriah, Mohamed Osman, Mariana, Ibrahim, Mansor, Jaafar, Samsuddin
Format: Conference or Workshop Item
Language:English
English
Published: 2016
Subjects:
HE Transportation and Communications
NA2500 General works
Online Access:http://irep.iium.edu.my/53241/2/ICABE2016%20Programme%20and%20Abstract%20Book.pdf
http://irep.iium.edu.my/53241/4/ICABE_zakiahponrahono.pdf
http://irep.iium.edu.my/53241/
https://icabe2016.wordpress.com/
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spelling my.iium.irep.532412016-12-05T07:56:55Z http://irep.iium.edu.my/53241/ An assessment of public transport features in urban and rural settlements in Malaysia Ponrohono, Zakiah Bachok, Syahriah Mohamed Osman, Mariana Ibrahim, Mansor Jaafar, Samsuddin HE Transportation and Communications NA2500 General works This paper focuses on assessing the features of bus services offered in selected urban and rural settlements in Malaysia. Five definitions of public transport level of services (LOS) according to Transportation Research Board are adopted. Assessment of the LOS has been conducted using both quantitative and qualitative methods of primary and secondary data capture. With a sample of more than 1000 passengers surveyed, the demand side’s perception and aspiration have been collected and analyzed based on the classification of LOS. The overall performance measured in urban and rural were LOS E, which is below the tolerable standard of LOS D. In analyzing the satisfaction levels among the urban and rural passengers, it was found that the majority of the respondents (60.4%) were dissatisfied with the services in both urban and rural areas. Further recommendations are to bridge these gaps by increasing headways, locating designated bus stops or halts at strategic catchment points of alighting and dropping off as well as revised maintenance scheduling and consistent repair of the existing fleet. Finally, operators may also improve on-board comfort and convenient levels as aspired by the passengers. This can be commensurate by the willingness of passengers to pay higher fare rates for the increased quality of such services. 2016 Conference or Workshop Item REM application/pdf en http://irep.iium.edu.my/53241/2/ICABE2016%20Programme%20and%20Abstract%20Book.pdf application/pdf en http://irep.iium.edu.my/53241/4/ICABE_zakiahponrahono.pdf Ponrohono, Zakiah and Bachok, Syahriah and Mohamed Osman, Mariana and Ibrahim, Mansor and Jaafar, Samsuddin (2016) An assessment of public transport features in urban and rural settlements in Malaysia. In: International Conference on Architecture & Built Environment (ICABE 2016), 5th-6th Oct. 2016, Kuala Lumpur. (Unpublished) https://icabe2016.wordpress.com/
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
English
topic HE Transportation and Communications
NA2500 General works
spellingShingle HE Transportation and Communications
NA2500 General works
Ponrohono, Zakiah
Bachok, Syahriah
Mohamed Osman, Mariana
Ibrahim, Mansor
Jaafar, Samsuddin
An assessment of public transport features in urban and rural settlements in Malaysia
description This paper focuses on assessing the features of bus services offered in selected urban and rural settlements in Malaysia. Five definitions of public transport level of services (LOS) according to Transportation Research Board are adopted. Assessment of the LOS has been conducted using both quantitative and qualitative methods of primary and secondary data capture. With a sample of more than 1000 passengers surveyed, the demand side’s perception and aspiration have been collected and analyzed based on the classification of LOS. The overall performance measured in urban and rural were LOS E, which is below the tolerable standard of LOS D. In analyzing the satisfaction levels among the urban and rural passengers, it was found that the majority of the respondents (60.4%) were dissatisfied with the services in both urban and rural areas. Further recommendations are to bridge these gaps by increasing headways, locating designated bus stops or halts at strategic catchment points of alighting and dropping off as well as revised maintenance scheduling and consistent repair of the existing fleet. Finally, operators may also improve on-board comfort and convenient levels as aspired by the passengers. This can be commensurate by the willingness of passengers to pay higher fare rates for the increased quality of such services.
format Conference or Workshop Item
author Ponrohono, Zakiah
Bachok, Syahriah
Mohamed Osman, Mariana
Ibrahim, Mansor
Jaafar, Samsuddin
author_facet Ponrohono, Zakiah
Bachok, Syahriah
Mohamed Osman, Mariana
Ibrahim, Mansor
Jaafar, Samsuddin
author_sort Ponrohono, Zakiah
title An assessment of public transport features in urban and rural settlements in Malaysia
title_short An assessment of public transport features in urban and rural settlements in Malaysia
title_full An assessment of public transport features in urban and rural settlements in Malaysia
title_fullStr An assessment of public transport features in urban and rural settlements in Malaysia
title_full_unstemmed An assessment of public transport features in urban and rural settlements in Malaysia
title_sort assessment of public transport features in urban and rural settlements in malaysia
publishDate 2016
url http://irep.iium.edu.my/53241/2/ICABE2016%20Programme%20and%20Abstract%20Book.pdf
http://irep.iium.edu.my/53241/4/ICABE_zakiahponrahono.pdf
http://irep.iium.edu.my/53241/
https://icabe2016.wordpress.com/
_version_ 1643614318381498368
score 13.211869

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