Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
IDOSI Publications
2013
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/34480/1/Internet_Technology%2C_CRM_and_Customer_Loyalty_Customer_Retention_and_Satisfaction_Perspective.pdf http://irep.iium.edu.my/34480/ |
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