Impact of Electronic Service Quality on customer satisfaction of Islamic banks in Pakistan
Islamic banking experienced a remarkable development and increasingly challenging pace over the past decade. The concept of digital banking channel has been gaining increasing popularity not only in Pakistan but all over the world in recent years due to the nature of these channels for providing...
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Main Authors: | Altaf, Ahmad, Naseer, Zishan, Zakariyah, Habeebullah |
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Format: | Book Chapter |
Language: | English English |
Published: |
Springer
2023
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Subjects: | |
Online Access: | http://irep.iium.edu.my/105907/3/105907_Impact%20of%20Electronic%20Service%20Quality%20on%20Customer%20Satisfaction%20of%20Islamic%20Banks%20in%20Pakista_p425-433.pdf http://irep.iium.edu.my/105907/5/105907_Impact%20of%20Electronic%20Service%20Quality%20on%20customer_Scopus.pdf http://irep.iium.edu.my/105907/ https://www.springerprofessional.de/impact-of-electronic-service-quality-on-customer-satisfaction-of/25850646 |
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