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FACTORS INFLUENCING CONTINUANCE USAGE INTENTION OF AIRLINE WEB SITES THROUGH A WEBSITE QUALITY EVALUA T!ON APPROACH

The advantages of using airline websites are well documented; even then, the continuance usage intention to use airline websites is quite low compared to other information system. Evidence exists that customers long term intention to use is very important for successful adoption of information sy...

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Main Author: KHAN, HUMERA
Format: Thesis
Language:English
Published: 2015
Subjects:
QA75 Electronic computers. Computer science
Online Access:http://utpedia.utp.edu.my/21557/1/2015%20-INFORMATION%20TECHNOLOGY%20-%20FACTORS%20INFLUENCING%20CONTINUANCE%20USAGE%20INTENTION%20OF%20AIRLINE%20WEBSITES%20THROUGH%20A%20WEBSITE%20QUALITY..%20-%20HUMERA%20KHAN.pdf
http://utpedia.utp.edu.my/21557/
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spelling my-utp-utpedia.215572021-09-22T21:02:23Z http://utpedia.utp.edu.my/21557/ FACTORS INFLUENCING CONTINUANCE USAGE INTENTION OF AIRLINE WEB SITES THROUGH A WEBSITE QUALITY EVALUA T!ON APPROACH KHAN, HUMERA QA75 Electronic computers. Computer science The advantages of using airline websites are well documented; even then, the continuance usage intention to use airline websites is quite low compared to other information system. Evidence exists that customers long term intention to use is very important for successful adoption of information systems. The quality of website, not only depend on technological factors, but also on behavioral characteristics of customers who use it. Few studies integrate website quality evaluation with consumer behavior studies. The lack of trust and dissatisfaction of customer leads to low level continuance usage intention to use information system. However, very limited studies exist which investigate customer continuance usage intention to use airline websites. 2015-10 Thesis NonPeerReviewed application/pdf en http://utpedia.utp.edu.my/21557/1/2015%20-INFORMATION%20TECHNOLOGY%20-%20FACTORS%20INFLUENCING%20CONTINUANCE%20USAGE%20INTENTION%20OF%20AIRLINE%20WEBSITES%20THROUGH%20A%20WEBSITE%20QUALITY..%20-%20HUMERA%20KHAN.pdf KHAN, HUMERA (2015) FACTORS INFLUENCING CONTINUANCE USAGE INTENTION OF AIRLINE WEB SITES THROUGH A WEBSITE QUALITY EVALUA T!ON APPROACH. PhD thesis, Universiti Teknologi PETRONAS.
institution Universiti Teknologi Petronas
building UTP Resource Centre
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Petronas
content_source UTP Electronic and Digitized Intellectual Asset
url_provider http://utpedia.utp.edu.my/
language English
topic QA75 Electronic computers. Computer science
spellingShingle QA75 Electronic computers. Computer science
KHAN, HUMERA
FACTORS INFLUENCING CONTINUANCE USAGE INTENTION OF AIRLINE WEB SITES THROUGH A WEBSITE QUALITY EVALUA T!ON APPROACH
description The advantages of using airline websites are well documented; even then, the continuance usage intention to use airline websites is quite low compared to other information system. Evidence exists that customers long term intention to use is very important for successful adoption of information systems. The quality of website, not only depend on technological factors, but also on behavioral characteristics of customers who use it. Few studies integrate website quality evaluation with consumer behavior studies. The lack of trust and dissatisfaction of customer leads to low level continuance usage intention to use information system. However, very limited studies exist which investigate customer continuance usage intention to use airline websites.
format Thesis
author KHAN, HUMERA
author_facet KHAN, HUMERA
author_sort KHAN, HUMERA
title FACTORS INFLUENCING CONTINUANCE USAGE INTENTION OF AIRLINE WEB SITES THROUGH A WEBSITE QUALITY EVALUA T!ON APPROACH
title_short FACTORS INFLUENCING CONTINUANCE USAGE INTENTION OF AIRLINE WEB SITES THROUGH A WEBSITE QUALITY EVALUA T!ON APPROACH
title_full FACTORS INFLUENCING CONTINUANCE USAGE INTENTION OF AIRLINE WEB SITES THROUGH A WEBSITE QUALITY EVALUA T!ON APPROACH
title_fullStr FACTORS INFLUENCING CONTINUANCE USAGE INTENTION OF AIRLINE WEB SITES THROUGH A WEBSITE QUALITY EVALUA T!ON APPROACH
title_full_unstemmed FACTORS INFLUENCING CONTINUANCE USAGE INTENTION OF AIRLINE WEB SITES THROUGH A WEBSITE QUALITY EVALUA T!ON APPROACH
title_sort factors influencing continuance usage intention of airline web sites through a website quality evalua t!on approach
publishDate 2015
url http://utpedia.utp.edu.my/21557/1/2015%20-INFORMATION%20TECHNOLOGY%20-%20FACTORS%20INFLUENCING%20CONTINUANCE%20USAGE%20INTENTION%20OF%20AIRLINE%20WEBSITES%20THROUGH%20A%20WEBSITE%20QUALITY..%20-%20HUMERA%20KHAN.pdf
http://utpedia.utp.edu.my/21557/
_version_ 1739832883109953536
score 13.211869

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