Staff View: Factors Influencing Profitability and Payment Regularity: A Study of Building and Facilities Maintenance Service Providers in Malaysia

Factors Influencing Profitability and Payment Regularity: A Study of Building and Facilities Maintenance Service Providers in Malaysia

Micro and SME busines s is seen as backbone of a developing nation’s economy. As a nation is developing more infrastructure is built to accommodate this growth. This infrastructure and its facilities need to be maintained and serviced regularly. This research aspires to find th e factor effecting pr...

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Main Author:	Shiridharan, Ganesan Muthi
Format:	Final Year Project / Dissertation / Thesis
Published:	2019
Subjects:	H Social Sciences (General) HD61 Risk Management
Online Access:	http://eprints.utar.edu.my/3595/1/FACTORS_INFLUENCING_PROFITABILITY_AND_PAYMENT_REGULARITY___A_STUDY_OF_BUILDING_AND_FACILITIES_MAINTENANCE_SERVICE_PROVIDE~1.pdf http://eprints.utar.edu.my/3595/
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spelling	my-utar-eprints.35952021-01-05T11:58:29Z Factors Influencing Profitability and Payment Regularity: A Study of Building and Facilities Maintenance Service Providers in Malaysia Shiridharan, Ganesan Muthi H Social Sciences (General) HD61 Risk Management Micro and SME busines s is seen as backbone of a developing nation’s economy. As a nation is developing more infrastructure is built to accommodate this growth. This infrastructure and its facilities need to be maintained and serviced regularly. This research aspires to find th e factor effecting profitability and payment regularity of Micro and SME companies involved in building and facilities maintenance. The objective of this research is to determine the level of importance of factor a ffecting profitability and payment regular ity of building and facilities maintenance service provider. The literature review has narrowed the factors to main four which are p ayment, w orkforce, l ack of i nformation and u nethical. It is also revealed during literature review that most of research is done on large enterprises. It is also found that lot research and solution suggested is based on large enterprise. The research method chosen for study is explanatory method and the data is collected by distributing questionnaire to all the service provide r and contractor involved in this facility and building maintenance industry where the collected data is analysed using descriptive analysis and Relative Importance Index method. Total of 199 participant take part in the survey. The factors are ranked base respond received. It is found that Workforce is ranked first followed by Payment, Lack of information and Unethical. As recommendation, more research to be conducted on Micro contractors or service provider. Current research focused more on Payment issue while neglecting other matter hence variety of research and from other point of view is needed. The conclusion of research is the main factor effecting the profitability and payment regularity and their ranked as followed Workforce, Payment, Lack of inform ation and Unethical. Government shouldn’t burden these contractors with fees and make sure the policies and act are helpful and friendly to them. 2019 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/3595/1/FACTORS_INFLUENCING_PROFITABILITY_AND_PAYMENT_REGULARITY___A_STUDY_OF_BUILDING_AND_FACILITIES_MAINTENANCE_SERVICE_PROVIDE~1.pdf Shiridharan, Ganesan Muthi (2019) Factors Influencing Profitability and Payment Regularity: A Study of Building and Facilities Maintenance Service Providers in Malaysia. Master dissertation/thesis, UTAR. http://eprints.utar.edu.my/3595/
institution	Universiti Tunku Abdul Rahman
building	UTAR Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Tunku Abdul Rahman
content_source	UTAR Institutional Repository
url_provider	http://eprints.utar.edu.my
topic	H Social Sciences (General) HD61 Risk Management
spellingShingle	H Social Sciences (General) HD61 Risk Management Shiridharan, Ganesan Muthi Factors Influencing Profitability and Payment Regularity: A Study of Building and Facilities Maintenance Service Providers in Malaysia
description	Micro and SME busines s is seen as backbone of a developing nation’s economy. As a nation is developing more infrastructure is built to accommodate this growth. This infrastructure and its facilities need to be maintained and serviced regularly. This research aspires to find th e factor effecting profitability and payment regularity of Micro and SME companies involved in building and facilities maintenance. The objective of this research is to determine the level of importance of factor a ffecting profitability and payment regular ity of building and facilities maintenance service provider. The literature review has narrowed the factors to main four which are p ayment, w orkforce, l ack of i nformation and u nethical. It is also revealed during literature review that most of research is done on large enterprises. It is also found that lot research and solution suggested is based on large enterprise. The research method chosen for study is explanatory method and the data is collected by distributing questionnaire to all the service provide r and contractor involved in this facility and building maintenance industry where the collected data is analysed using descriptive analysis and Relative Importance Index method. Total of 199 participant take part in the survey. The factors are ranked base respond received. It is found that Workforce is ranked first followed by Payment, Lack of information and Unethical. As recommendation, more research to be conducted on Micro contractors or service provider. Current research focused more on Payment issue while neglecting other matter hence variety of research and from other point of view is needed. The conclusion of research is the main factor effecting the profitability and payment regularity and their ranked as followed Workforce, Payment, Lack of inform ation and Unethical. Government shouldn’t burden these contractors with fees and make sure the policies and act are helpful and friendly to them.
format	Final Year Project / Dissertation / Thesis
author	Shiridharan, Ganesan Muthi
author_facet	Shiridharan, Ganesan Muthi
author_sort	Shiridharan, Ganesan Muthi
title	Factors Influencing Profitability and Payment Regularity: A Study of Building and Facilities Maintenance Service Providers in Malaysia
title_short	Factors Influencing Profitability and Payment Regularity: A Study of Building and Facilities Maintenance Service Providers in Malaysia
title_full	Factors Influencing Profitability and Payment Regularity: A Study of Building and Facilities Maintenance Service Providers in Malaysia
title_fullStr	Factors Influencing Profitability and Payment Regularity: A Study of Building and Facilities Maintenance Service Providers in Malaysia
title_full_unstemmed	Factors Influencing Profitability and Payment Regularity: A Study of Building and Facilities Maintenance Service Providers in Malaysia
title_sort	factors influencing profitability and payment regularity: a study of building and facilities maintenance service providers in malaysia
publishDate	2019
url	http://eprints.utar.edu.my/3595/1/FACTORS_INFLUENCING_PROFITABILITY_AND_PAYMENT_REGULARITY___A_STUDY_OF_BUILDING_AND_FACILITIES_MAINTENANCE_SERVICE_PROVIDE~1.pdf http://eprints.utar.edu.my/3595/
_version_	1688551768959483904
score	13.211869

Factors Influencing Profitability and Payment Regularity: A Study of Building and Facilities Maintenance Service Providers in Malaysia

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