The influence of TQM practices on supply chain collaboration: a proposed model for the service industry
This study proposes a research framework of Total Quality Management (TQM) practices towards the supply chain collaboration level. The proposed model is based on the extensive literature review; this study develops a model of TQM practices that influence the supply chain collaboration level. The fin...
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| Main Authors: | , , , |
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| Format: | Article |
| Published: |
InderScience
2011
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| Subjects: | |
| Online Access: | http://eprints.intimal.edu.my/1009/ https://doi.org/10.1504/IJSEM.2011.037176 |
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