A survey on product promotion via e-commerce platforms - case study in Malaysia

A survey by Malaysian Communication and Multimedia Commission (MCMC) has shown that Internet users in Malaysia has increased up to 88.7% in year 2020 compared to 76.9% in year 2016 which is quite high increase in percentage. The pervasive use of smartphones and computers nowadays as well as the...

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Main Authors: Ibrahim Sulaiman, Mohammed, Mohammad Ahmed, Alomari, Ismail Ahmed, Al-Qasem, M.Hafiz, Yusof
Format: Conference or Workshop Item
Language:English
English
Published: 2021
Subjects:
Online Access:http://eprints.unisza.edu.my/4265/1/FH03-FIK-21-55698.pdf
http://eprints.unisza.edu.my/4265/2/FH03-FIK-21-55625.pdf
http://eprints.unisza.edu.my/4265/
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spelling my-unisza-ir.42652022-01-02T04:43:34Z http://eprints.unisza.edu.my/4265/ A survey on product promotion via e-commerce platforms - case study in Malaysia Ibrahim Sulaiman, Mohammed Mohammad Ahmed, Alomari Ismail Ahmed, Al-Qasem M.Hafiz, Yusof HF Commerce T Technology (General) A survey by Malaysian Communication and Multimedia Commission (MCMC) has shown that Internet users in Malaysia has increased up to 88.7% in year 2020 compared to 76.9% in year 2016 which is quite high increase in percentage. The pervasive use of smartphones and computers nowadays as well as the availability of high-speed Internet access has brought a new way of promoting products. E-commerce is a buy and sell system that can be accessed globally around the world. This system can provide efficient strategies for promoting products and services. It is widely agreed that even small enhancements in promotion techniques can increase the profitability of any e-commerce system. In this paper, a research has been conducted to study methods to enhance product promotion among Malaysians. The study investigates through a survey the factors affecting users’ WTP (willing-to-pay) during performing e-commerce transaction as well as factors what attract/repel them more. To achieve the study aim, a group of 385 respondents throughout Malaysia have been involved in this research through questionnaire study. Detailed analysis has been introduced to clarify the results. The study has identified the top e-commerce platforms that are used by Malaysians to execute product promotion. The results show that promotion through e-commerce platforms could increase profitability and help businesses to expand rapidly. This is due to the fast market penetration of online promoting compared to conventional one. 2021 Conference or Workshop Item PeerReviewed text en http://eprints.unisza.edu.my/4265/1/FH03-FIK-21-55698.pdf text en http://eprints.unisza.edu.my/4265/2/FH03-FIK-21-55625.pdf Ibrahim Sulaiman, Mohammed and Mohammad Ahmed, Alomari and Ismail Ahmed, Al-Qasem and M.Hafiz, Yusof (2021) A survey on product promotion via e-commerce platforms - case study in Malaysia. In: IEEE International Conference on Automatic Control and Intelligent Systems 2021, 26 Jun 2021, Virtual, Shah Alam.
institution Universiti Sultan Zainal Abidin
building UNISZA Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Sultan Zainal Abidin
content_source UNISZA Institutional Repository
url_provider https://eprints.unisza.edu.my/
language English
English
topic HF Commerce
T Technology (General)
spellingShingle HF Commerce
T Technology (General)
Ibrahim Sulaiman, Mohammed
Mohammad Ahmed, Alomari
Ismail Ahmed, Al-Qasem
M.Hafiz, Yusof
A survey on product promotion via e-commerce platforms - case study in Malaysia
description A survey by Malaysian Communication and Multimedia Commission (MCMC) has shown that Internet users in Malaysia has increased up to 88.7% in year 2020 compared to 76.9% in year 2016 which is quite high increase in percentage. The pervasive use of smartphones and computers nowadays as well as the availability of high-speed Internet access has brought a new way of promoting products. E-commerce is a buy and sell system that can be accessed globally around the world. This system can provide efficient strategies for promoting products and services. It is widely agreed that even small enhancements in promotion techniques can increase the profitability of any e-commerce system. In this paper, a research has been conducted to study methods to enhance product promotion among Malaysians. The study investigates through a survey the factors affecting users’ WTP (willing-to-pay) during performing e-commerce transaction as well as factors what attract/repel them more. To achieve the study aim, a group of 385 respondents throughout Malaysia have been involved in this research through questionnaire study. Detailed analysis has been introduced to clarify the results. The study has identified the top e-commerce platforms that are used by Malaysians to execute product promotion. The results show that promotion through e-commerce platforms could increase profitability and help businesses to expand rapidly. This is due to the fast market penetration of online promoting compared to conventional one.
format Conference or Workshop Item
author Ibrahim Sulaiman, Mohammed
Mohammad Ahmed, Alomari
Ismail Ahmed, Al-Qasem
M.Hafiz, Yusof
author_facet Ibrahim Sulaiman, Mohammed
Mohammad Ahmed, Alomari
Ismail Ahmed, Al-Qasem
M.Hafiz, Yusof
author_sort Ibrahim Sulaiman, Mohammed
title A survey on product promotion via e-commerce platforms - case study in Malaysia
title_short A survey on product promotion via e-commerce platforms - case study in Malaysia
title_full A survey on product promotion via e-commerce platforms - case study in Malaysia
title_fullStr A survey on product promotion via e-commerce platforms - case study in Malaysia
title_full_unstemmed A survey on product promotion via e-commerce platforms - case study in Malaysia
title_sort survey on product promotion via e-commerce platforms - case study in malaysia
publishDate 2021
url http://eprints.unisza.edu.my/4265/1/FH03-FIK-21-55698.pdf
http://eprints.unisza.edu.my/4265/2/FH03-FIK-21-55625.pdf
http://eprints.unisza.edu.my/4265/
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score 13.211869