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Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia

Research has demonstrated that the consequences of harassment, bullying and mobbing (grouped under the term inappropriate behaviour)can lead to both short and long term mental health problems. However, there is little research on inappropriate behaviour in Malaysia, which has a multi-ethnic society...

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Main Authors: Yuzana, Mohd. Yusop, Dempster, Martin
Format: Conference or Workshop Item
Language:English
Published: 2013
Subjects:
HN Social history and conditions. Social problems. Social reform
Online Access:http://eprints.unisza.edu.my/184/1/FH03-FP-17-10508.pdf
http://eprints.unisza.edu.my/184/
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spelling my-unisza-ir.1842020-10-19T04:28:29Z http://eprints.unisza.edu.my/184/ Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia Yuzana, Mohd. Yusop Dempster, Martin HN Social history and conditions. Social problems. Social reform Research has demonstrated that the consequences of harassment, bullying and mobbing (grouped under the term inappropriate behaviour)can lead to both short and long term mental health problems. However, there is little research on inappropriate behaviour in Malaysia, which has a multi-ethnic society and Asian culture, and so the correlates of inappropriate behavior are likely to differ from the experience of European and North American countries. Research to date (in Malaysia) has tended to focus only on the personal well-being of alleged victims including stress, long working hours, insomnia. This focus has meant that the aetiology of inappropriate behaviour in Malaysia is not well understood, inlcuding its dispersal, causes and impact. In the present study completed questionnaires were obtained from 108 employees‟ from various professions in clinical and nonclinical backgrounds at Kuala Lumpur Hospital, obtained via stratified random sampling. Preliminary analyses show that the presence of inappropriate behaviour (42.6%) at the workplace is considered to be high. The study shows that, within a sample of Malaysia health care employees, exposure to inappropriate behaviour at work does not differ between grades and types of employment. The research also demonstrates that the factor structure of the Job Satisfaction Scale might not be appropriate in a Malaysian sample and an alternative factor structure is proposed. 2013 Conference or Workshop Item NonPeerReviewed text en http://eprints.unisza.edu.my/184/1/FH03-FP-17-10508.pdf Yuzana, Mohd. Yusop and Dempster, Martin (2013) Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia. In: 3rd Global Conference: The Value Of Work, 1 - 3 September 2013, Mansfield College Oxford University UK.
institution Universiti Sultan Zainal Abidin
building UNISZA Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Sultan Zainal Abidin
content_source UNISZA Institutional Repository
url_provider https://eprints.unisza.edu.my/
language English
topic HN Social history and conditions. Social problems. Social reform
spellingShingle HN Social history and conditions. Social problems. Social reform
Yuzana, Mohd. Yusop
Dempster, Martin
Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia
description Research has demonstrated that the consequences of harassment, bullying and mobbing (grouped under the term inappropriate behaviour)can lead to both short and long term mental health problems. However, there is little research on inappropriate behaviour in Malaysia, which has a multi-ethnic society and Asian culture, and so the correlates of inappropriate behavior are likely to differ from the experience of European and North American countries. Research to date (in Malaysia) has tended to focus only on the personal well-being of alleged victims including stress, long working hours, insomnia. This focus has meant that the aetiology of inappropriate behaviour in Malaysia is not well understood, inlcuding its dispersal, causes and impact. In the present study completed questionnaires were obtained from 108 employees‟ from various professions in clinical and nonclinical backgrounds at Kuala Lumpur Hospital, obtained via stratified random sampling. Preliminary analyses show that the presence of inappropriate behaviour (42.6%) at the workplace is considered to be high. The study shows that, within a sample of Malaysia health care employees, exposure to inappropriate behaviour at work does not differ between grades and types of employment. The research also demonstrates that the factor structure of the Job Satisfaction Scale might not be appropriate in a Malaysian sample and an alternative factor structure is proposed.
format Conference or Workshop Item
author Yuzana, Mohd. Yusop
Dempster, Martin
author_facet Yuzana, Mohd. Yusop
Dempster, Martin
author_sort Yuzana, Mohd. Yusop
title Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia
title_short Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia
title_full Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia
title_fullStr Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia
title_full_unstemmed Work Conflict-Inappropriate behaviour (harassment, bullying & mobbing) at Kuala Lumpur Hospital, Malaysia
title_sort work conflict-inappropriate behaviour (harassment, bullying & mobbing) at kuala lumpur hospital, malaysia
publishDate 2013
url http://eprints.unisza.edu.my/184/1/FH03-FP-17-10508.pdf
http://eprints.unisza.edu.my/184/
_version_ 1681493199546220544
score 13.211869

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