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Relationship between performance appraisal communication, procedural justice and job satisfaction

Performance appraisal communication is a segment of performance appraisal management denoting the process of sharing and transferring appraisal information from appraiser to appraisee either face-to-face or through technical and communication gadgets. The traditional performance appraisal was base...

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Main Authors: Azman Ismail,, Nur Asilah Kithuru Mohamed,, Mohamad Rahmad Rayee,
Format: Article
Language:English
Published: School of Social, Development and Environmental Studies, Faculty of Social Sciences and Humanities, Universiti Kebangsaan Malaysia 2016
Online Access:http://journalarticle.ukm.my/9809/1/2x.geografia-si-feb16-azman-edam.pdf
http://journalarticle.ukm.my/9809/
http://www.ukm.my/geografia/v2/index.php?cont=a&item=2&thn=2016&vol=12&issue=2&ver=loc
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spelling my-ukm.journal.98092016-12-14T06:50:54Z http://journalarticle.ukm.my/9809/ Relationship between performance appraisal communication, procedural justice and job satisfaction Azman Ismail, Nur Asilah Kithuru Mohamed, Mohamad Rahmad Rayee, Performance appraisal communication is a segment of performance appraisal management denoting the process of sharing and transferring appraisal information from appraiser to appraisee either face-to-face or through technical and communication gadgets. The traditional performance appraisal was based on past performance of the employees, single-source feedback, non-participation style in decision making and boss-centred approach. It did not consider the development aspects of the employee performance as it was preoccupied with judging the performance of the organization as a whole. To address the drawback of this approach, modern approaches were introduced in the era of globalization which centred on humanistic perspectives, system thinking and contingency views. In the light of the new approaches, this paper examines the effect of performance appraisal communication and procedural justice on job satisfaction using 99 usable questionnaires collected from employees who work at public tertiary educational institutions in East Malaysia. The outcomes of stepwise regression analysis showed that relationship between feedback, treatment and procedural justice significantly correlated with job satisfaction. In sum, this result demonstrates that the ability of appraisers to appropriately provide feedback and treatment will strongly invoke appraisees’ feelings of procedural justice and this may lead to an enhanced job satisfaction in the organization studied. School of Social, Development and Environmental Studies, Faculty of Social Sciences and Humanities, Universiti Kebangsaan Malaysia 2016-02 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/9809/1/2x.geografia-si-feb16-azman-edam.pdf Azman Ismail, and Nur Asilah Kithuru Mohamed, and Mohamad Rahmad Rayee, (2016) Relationship between performance appraisal communication, procedural justice and job satisfaction. Geografia : Malaysian Journal of Society and Space, 12 (2). pp. 15-26. ISSN 2180-2491 http://www.ukm.my/geografia/v2/index.php?cont=a&item=2&thn=2016&vol=12&issue=2&ver=loc
institution Universiti Kebangsaan Malaysia
building Perpustakaan Tun Sri Lanang Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
url_provider http://journalarticle.ukm.my/
language English
description Performance appraisal communication is a segment of performance appraisal management denoting the process of sharing and transferring appraisal information from appraiser to appraisee either face-to-face or through technical and communication gadgets. The traditional performance appraisal was based on past performance of the employees, single-source feedback, non-participation style in decision making and boss-centred approach. It did not consider the development aspects of the employee performance as it was preoccupied with judging the performance of the organization as a whole. To address the drawback of this approach, modern approaches were introduced in the era of globalization which centred on humanistic perspectives, system thinking and contingency views. In the light of the new approaches, this paper examines the effect of performance appraisal communication and procedural justice on job satisfaction using 99 usable questionnaires collected from employees who work at public tertiary educational institutions in East Malaysia. The outcomes of stepwise regression analysis showed that relationship between feedback, treatment and procedural justice significantly correlated with job satisfaction. In sum, this result demonstrates that the ability of appraisers to appropriately provide feedback and treatment will strongly invoke appraisees’ feelings of procedural justice and this may lead to an enhanced job satisfaction in the organization studied.
format Article
author Azman Ismail,
Nur Asilah Kithuru Mohamed,
Mohamad Rahmad Rayee,
spellingShingle Azman Ismail,
Nur Asilah Kithuru Mohamed,
Mohamad Rahmad Rayee,
Relationship between performance appraisal communication, procedural justice and job satisfaction
author_facet Azman Ismail,
Nur Asilah Kithuru Mohamed,
Mohamad Rahmad Rayee,
author_sort Azman Ismail,
title Relationship between performance appraisal communication, procedural justice and job satisfaction
title_short Relationship between performance appraisal communication, procedural justice and job satisfaction
title_full Relationship between performance appraisal communication, procedural justice and job satisfaction
title_fullStr Relationship between performance appraisal communication, procedural justice and job satisfaction
title_full_unstemmed Relationship between performance appraisal communication, procedural justice and job satisfaction
title_sort relationship between performance appraisal communication, procedural justice and job satisfaction
publisher School of Social, Development and Environmental Studies, Faculty of Social Sciences and Humanities, Universiti Kebangsaan Malaysia
publishDate 2016
url http://journalarticle.ukm.my/9809/1/2x.geografia-si-feb16-azman-edam.pdf
http://journalarticle.ukm.my/9809/
http://www.ukm.my/geografia/v2/index.php?cont=a&item=2&thn=2016&vol=12&issue=2&ver=loc
_version_ 1643737912762695680
score 13.211869

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