Rhetorical structure and politeness strategies in complaint letters used by international students in a Thai ELF context
Making a complaint in any language is not an easy task. The complainer might run the risk of impairing the relationship between him/her and the hearer. In Thailand, international students use English as a medium of communication among one another and with local people. This English as a lingua franc...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2022
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| Online Access: | http://journalarticle.ukm.my/21274/1/TE%205.pdf http://journalarticle.ukm.my/21274/ https://ejournal.ukm.my/3l/index |
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