Rhetorical structure and politeness strategies in complaint letters used by international students in a Thai ELF context

Making a complaint in any language is not an easy task. The complainer might run the risk of impairing the relationship between him/her and the hearer. In Thailand, international students use English as a medium of communication among one another and with local people. This English as a lingua franc...

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Bibliographic Details
Main Authors: Nham, Ngoc Thi, Xirui Cai,, Anchalee Wannaruk,
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2022
Online Access:http://journalarticle.ukm.my/21274/1/TE%205.pdf
http://journalarticle.ukm.my/21274/
https://ejournal.ukm.my/3l/index
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