The Demand for Life Insurance in a Developing Country and The Mediating Role of Persuasion

This study examines the demand for life insurance in a rapidly developing economic environment in South East Asia, focusing on Malaysia. The study extends the Elaboration Likelihood Model (ELM) by introducing a mediating variable ‘Persuasion’ in examining the demand for life insurance among policy b...

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Main Authors: Darian, Low Eng Swee, Robert, Jeyakumar Nathan, Eva, Gorgenyi-Hegyes, Maria, Fekete-Farkas
Format: Journal
Language:English
Published: Centre of Sociological Research 2021
Online Access:http://ur.aeu.edu.my/919/1/The%20demand%20for%20life%20insurance%20in%20a%20developing%20country%20and%20the%20mediating%20role%20of%20persuasion.pdf
http://ur.aeu.edu.my/919/
https://www.jois.eu/?713,en_the-demand-for-life-insurance-in-a-developing-country-and-the-mediating-role-of-persuasion
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spelling my-aeu-eprints.9192022-02-14T08:13:59Z http://ur.aeu.edu.my/919/ The Demand for Life Insurance in a Developing Country and The Mediating Role of Persuasion Darian, Low Eng Swee Robert, Jeyakumar Nathan Eva, Gorgenyi-Hegyes Maria, Fekete-Farkas This study examines the demand for life insurance in a rapidly developing economic environment in South East Asia, focusing on Malaysia. The study extends the Elaboration Likelihood Model (ELM) by introducing a mediating variable ‘Persuasion’ in examining the demand for life insurance among policy buyers. Fuelled by the recent COVID-19 pandemic, the life insurance market is expected to grow significantly and the role of the state and regulatory body to regulate this process would be pivotal. Given the increasing significance of this industry both before and after the epidemic, this study identifies seven research variables from previous literature sources related to finance and international insurance, including financial literacy, saving motives, religiosity, risk aversion, agent, persuasion and purchase intention of life insurance. A causal research design is used to formulate research framework and testable hypotheses for this study. Data collection encompasses face to face interviews with 385 life insurance policy holders between May 2019 and March 2020 by using a survey questionnaire. Data analysis is mainly based on PLS-SEM method by using SPSS and Smart PLS statistical software packages. Results reveal persuasion as an important construct that explains the demand for life insurance, while agent is found to have the highest impact towards persuasion. The study also finds a full mediation effect of persuasion in the demand for life insurance for risk aversion and agent. These findings add new insights to the body of knowledge in life insurance literatures. Furthermore, research is useful for policy makers including government, finance, and insurance agencies; and recommends relevant strategies to further improve life insurance penetration in the population. Centre of Sociological Research 2021 Journal PeerReviewed text en http://ur.aeu.edu.my/919/1/The%20demand%20for%20life%20insurance%20in%20a%20developing%20country%20and%20the%20mediating%20role%20of%20persuasion.pdf Darian, Low Eng Swee and Robert, Jeyakumar Nathan and Eva, Gorgenyi-Hegyes and Maria, Fekete-Farkas (2021) The Demand for Life Insurance in a Developing Country and The Mediating Role of Persuasion. Journal of International Studies, 14 (3). pp. 138-154. ISSN 2306-3483 (Online), 2071-8330 (Print) https://www.jois.eu/?713,en_the-demand-for-life-insurance-in-a-developing-country-and-the-mediating-role-of-persuasion
institution Asia e University
building AEU Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Asia e University
content_source AEU University Repository
url_provider http://ur.aeu.edu.my/
language English
description This study examines the demand for life insurance in a rapidly developing economic environment in South East Asia, focusing on Malaysia. The study extends the Elaboration Likelihood Model (ELM) by introducing a mediating variable ‘Persuasion’ in examining the demand for life insurance among policy buyers. Fuelled by the recent COVID-19 pandemic, the life insurance market is expected to grow significantly and the role of the state and regulatory body to regulate this process would be pivotal. Given the increasing significance of this industry both before and after the epidemic, this study identifies seven research variables from previous literature sources related to finance and international insurance, including financial literacy, saving motives, religiosity, risk aversion, agent, persuasion and purchase intention of life insurance. A causal research design is used to formulate research framework and testable hypotheses for this study. Data collection encompasses face to face interviews with 385 life insurance policy holders between May 2019 and March 2020 by using a survey questionnaire. Data analysis is mainly based on PLS-SEM method by using SPSS and Smart PLS statistical software packages. Results reveal persuasion as an important construct that explains the demand for life insurance, while agent is found to have the highest impact towards persuasion. The study also finds a full mediation effect of persuasion in the demand for life insurance for risk aversion and agent. These findings add new insights to the body of knowledge in life insurance literatures. Furthermore, research is useful for policy makers including government, finance, and insurance agencies; and recommends relevant strategies to further improve life insurance penetration in the population.
format Journal
author Darian, Low Eng Swee
Robert, Jeyakumar Nathan
Eva, Gorgenyi-Hegyes
Maria, Fekete-Farkas
spellingShingle Darian, Low Eng Swee
Robert, Jeyakumar Nathan
Eva, Gorgenyi-Hegyes
Maria, Fekete-Farkas
The Demand for Life Insurance in a Developing Country and The Mediating Role of Persuasion
author_facet Darian, Low Eng Swee
Robert, Jeyakumar Nathan
Eva, Gorgenyi-Hegyes
Maria, Fekete-Farkas
author_sort Darian, Low Eng Swee
title The Demand for Life Insurance in a Developing Country and The Mediating Role of Persuasion
title_short The Demand for Life Insurance in a Developing Country and The Mediating Role of Persuasion
title_full The Demand for Life Insurance in a Developing Country and The Mediating Role of Persuasion
title_fullStr The Demand for Life Insurance in a Developing Country and The Mediating Role of Persuasion
title_full_unstemmed The Demand for Life Insurance in a Developing Country and The Mediating Role of Persuasion
title_sort demand for life insurance in a developing country and the mediating role of persuasion
publisher Centre of Sociological Research
publishDate 2021
url http://ur.aeu.edu.my/919/1/The%20demand%20for%20life%20insurance%20in%20a%20developing%20country%20and%20the%20mediating%20role%20of%20persuasion.pdf
http://ur.aeu.edu.my/919/
https://www.jois.eu/?713,en_the-demand-for-life-insurance-in-a-developing-country-and-the-mediating-role-of-persuasion
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score 13.211869