Impact of e-Government Services on Private Sector: An Empirical Assessment Model.
Despite the large investments in the field of e-Government (e-Gov) around the world, little is known about the impact such investment. This is due to the lack of guidance evaluation, absence of appropriate tools to measure the impact of e-Gov on the private sector, as well as the lack of effective...
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| Main Authors: | , |
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| Format: | Journal |
| Language: | English |
| Published: |
2015
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| Subjects: | |
| Online Access: | http://ur.aeu.edu.my/482/1/Formal%20University%20Education%20and%20Job%20Competency%20of%20New%20Engineers%20in%20Automotive%20Industry%20in%20Malaysia.pdf http://ur.aeu.edu.my/482/ |
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| Summary: | Despite the large investments in the field of e-Government (e-Gov) around the world, little is known about
the impact such investment. This is due to the lack of guidance evaluation, absence of appropriate tools to
measure the impact of e-Gov on the private sector, as well as the lack of effective management to resolve or
eliminate the barriers to e-Gov services that led to the failure or delay of many projects. This paper is
primarily concerned in determining the impact of e-Gov services on the private sector. A combination of
Modified Technology Acceptance Model (TAM), DeLone and McLean's of IS success will be utilized
as a research model and e-Gov Economics Project (eGEP) framework to measure “Efficiency, Democracy
& Effectiveness impact” for G2B services. The research result will help e-Gov decision makers to
recognize the critical factors that are responsible for G2B success, specifically factors they need to pay
attention to gain the highest return on their technology investment, hence enabling them to measure the
impact for e-Gov on the private sector. The paper has also demonstrated the usefulness of Structural
Equation Modeling (SEM) in analysis of small data sets and in exploratory research.
KEYWORDS
E-Government, G2B, eGEP Measurement Framework, TAM, Impact, D&M, DeLone and McLean IS
Success Model, PLS. |
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