Customer satisfaction levels of service quality at ar-Rahnu, Kelantan
This research was conducted to verify levels of customer satisfaction and service quality for the pawn-broking company Ar-Rahnu in Kelantan, Malaysia. Three hundred (300) respondents were selected by choosing the sample through simple sampling or by quota sampling. The instrument used to collect the...
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| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | en |
| Published: |
2012
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/12263/1/2309141129.pdf https://repo.uum.edu.my/id/eprint/12263/ http://www.internationalconference.com.my |
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