The influence of service quality on patient satisfaction at Selayang Hospital, Selangor

Nowadays it is quite difficult to meet patient satisfaction in hospitals. This is because poor service from healthcare and defect in Selayang hospital building make the healthcare industry in increasingly becoming more competitive to fulfil patient satisfaction. This study aims to know what relation...

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Bibliographic Details
Main Authors: Azmi, Nur Anis Misya, Ismail, Siti Norziah
Format: Conference or Workshop Item
Language:en
Published: 2024
Subjects:
Online Access:http://eprints.uthm.edu.my/12201/1/P16981_d3f871a4d7f6bd23fafa9cb0df611380.pdf%2014.pdf
http://eprints.uthm.edu.my/12201/
https://doi.org/10.30880/rmtb.2024.05.01.067
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