Exploring key industry attributes from online customer reviews: A systematic literature review and network analysis
Various key industry attributes have been identified through customer feedback in online customer reviews, offering valuable insights for both industry practitioners and academics. However, no prior study has synthesized these findings to provide a comprehensive overview of what has been discovered...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | en |
| Published: |
IPMedia Sdn Bhd
2025
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| Online Access: | http://eprints.utem.edu.my/id/eprint/29235/2/0282901082025142911965.pdf http://eprints.utem.edu.my/id/eprint/29235/ https://compendiumpaperasia.com/index.php/cpa/article/view/574/302 https://doi.org/10.59953/paperasia.v41i4b.574 |
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