The impact of e-service quality on institutional excellence within Abu Dhabi municipality in UAE
Purpose: The study aims to empirically examine the influence of different organisational practices on institutional excellence in municipality of Abu Dhabi. E-service quality is examined as mediator and quality of polices is examined as a moderator. Theoretical Framework: Activity theory support th...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | en |
| Published: |
JPB Review
2023
|
| Online Access: | http://eprints.utem.edu.my/id/eprint/28645/2/017400704202356.pdf http://eprints.utem.edu.my/id/eprint/28645/ https://openaccessojs.com/JBReview/article/view/960 https://doi.org/10.26668/businessreview/2023.v8i4.960 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|