Customer intention towards self-service checkout at Watson

This research focuses on customers intentions to use the self-checkout technology at Watson during the Covid19 endemic using UTAUT2 model. The main objective is to identify the factors that affect the behavioral intention to use the self-checkout technology from a consumer perspective. This study in...

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Bibliographic Details
Main Authors: Mohd Arzaman, Ameer Farhan, Abdul Rashid, Nurulizwa, Razali, Muhamad Amirul, Jospat, Anisah, Abdul Aziz, Noor Aisyah, Damaianti, Indriana
Format: Article
Language:en
Published: Malque Publishing 2024
Online Access:http://eprints.utem.edu.my/id/eprint/28141/2/02540250820241622231051.pdf
http://eprints.utem.edu.my/id/eprint/28141/
https://malque.pub/ojs/index.php/msj/article/view/1399
https://doi.org/10.31893/multiscience.2024129
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