Antecedents and outcomes of flight attendants' job satisfaction
This paper develops and tests a comprehensive model for job satisfaction amongst flight attendants with antecedents and outcomes that are germane in the context of airlines. The antecedents are: jetlag, role overload, emotional exhaustion, personal accomplishment, and depersonalization, and the outc...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | en |
| Published: |
Elsevier
2011
|
| Online Access: | http://psasir.upm.edu.my/id/eprint/24244/1/Antecedents%20and%20outcomes%20of%20flight%20attendants.pdf http://psasir.upm.edu.my/id/eprint/24244/ http://www.sciencedirect.com/science/article/pii/S0969699711000524 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|