Are service quality and travel satisfaction two different variables?
Many governments actively encourage citizens to switch travel mode from private cars to public transport to alleviate urban traffic problems. Improving the service quality and travel satisfaction of public transport is widely recognized as a practical approach to reach this target. However, scholars...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | en |
| Published: |
Human Resource Management Academic Research Society
2024
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| Online Access: | http://psasir.upm.edu.my/id/eprint/117554/1/117554.pdf http://psasir.upm.edu.my/id/eprint/117554/ https://hrmars.com/index.php/IJARBSS/article/view/21245/Are-Service-Quality-and-Travel-Satisfaction-two-Different-Variables |
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