Framework for Online Business Transactions Via Instant Messaging Using Natural Language Processing and Business Ontology
Instant messaging (IM) has become a popular way to communicate with clients and customers in the business world. IM is a natural way for businesses to provide real-time services to customers. It adds a flexible and comforting human element to an otherwise automated process. Nevertheless, online b...
Saved in:
| Main Authors: | , , , , |
|---|---|
| Format: | Conference or Workshop Item |
| Language: | en |
| Published: |
2017
|
| Subjects: | |
| Online Access: | http://eprints.unisza.edu.my/1547/1/FH03-FIK-17-09896.pdf http://eprints.unisza.edu.my/1547/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|