When a virtual museum is too good: the curiosity satisfaction paradox and its implications for the substitution effect of virtual technology

This mixed-methods study evaluates the strategic efficacy of digital museum platforms by comparing a traditional museum website with a VR-only app and a VR-gamified app. Ninety participants were randomly assigned to one platform, after which they completed the System Usability Scale (SUS) and Museum...

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Bibliographic Details
Main Authors: Abdulrazak, Saleh, Mohd Kamal, Othman, Sabine Chung, Sze Yee, Ahmad Azaini, Abdul Manaf, Shaziti, Aman, Mohamad Hardyman, Barawi
Format: Article
Language:en
Published: Elsevier B.V. 2026
Subjects:
Online Access:http://ir.unimas.my/id/eprint/51691/1/1-s2.0-S1875952126000431-main.pdf
http://ir.unimas.my/id/eprint/51691/
https://www.sciencedirect.com/science/article/abs/pii/S1875952126000431
https://doi.org/10.1016/j.entcom.2026.101121
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