Evaluation of an Ai-Powered Chatbot for University Student Support: A Framework-Based Analysis

This study presents a comprehensive evaluation of an AI-powered chatbot designed to assist university students with their inquiries. By employing a structured and rigorous framework, the chatbot's performance is assessed based on diverse feedback from participants with both IT and non-IT backgr...

Full description

Bibliographic Details

Main Authors:	Che Wan Shamsul Bahri, Che Wan Ahmad, Syed Arbaz, Ahmed, Khirulnizam, Abd Rahman, Syarbaini, Ahmad, Mokmin, Basri, Syahrul Nizam, Junaini, Mohd Shahrul Nizam, Mohd Danuri
Format:	Article
Language:	en
Published:	PENERBIT UniMAP 2025
Subjects:	QA Mathematics QA75 Electronic computers. Computer science QA76 Computer software
Online Access:	http://ir.unimas.my/id/eprint/50678/3/Evaluation%20of%20an.pdf http://ir.unimas.my/id/eprint/50678/ https://ejournal.unimap.edu.my/index.php/amci/article/view/1384 https://doi.org/10.58915/amci.v14i4.1384
Tags:	Add Tag No Tags, Be the first to tag this record!