Measurement of customers’ satisfaction among e-commerce users towards the logistics service quality of courier service in Sabah

The rapidly increasing popularity of e-commerce especially in Sabah, Malaysia put pressure on logistics services to respond to the increasing customer demands. However, physical factors like geographical location, infrastructure, and service delivery constraints are major barriers that affect custom...

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Bibliographic Details

Main Authors:	Nur Faizilah Rizal, Sidah Idris
Format:	Article
Language:	en
Published:	International Journal of Business, Economics and Law 2024
Subjects:	HF5546-5548.6 Office management TX901-946.5 Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Online Access:	https://eprints.ums.edu.my/id/eprint/43833/1/FULL%20TEXT.pdf https://eprints.ums.edu.my/id/eprint/43833/
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