Student perception towards higher education service quality: a case study at research and non-research universities in Malaysia

In determining the service quality in public and private universities or Higher Education Institutions (HEIs), customer satisfaction (for service-oriented organizations) or, in this case of quantitative research, students’ satisfaction evaluation and assessment is very significant. Universities cons...

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Bibliographic Details

Main Authors:	Rahida Abd Rahman, Azleen binti Ilias
Format:	Article
Language:	en
Published:	IDEAS 2024
Subjects:	LB2326.4-2330 Institutions of higher education LG173 Malaysia
Online Access:	https://eprints.ums.edu.my/id/eprint/43423/1/FULL%20TEXT.pdf https://eprints.ums.edu.my/id/eprint/43423/ https://dx.doi.org/10.47772/IJRISS.2024.803447S
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