Marketing mix and customer satisfaction of gyms and fitness clubs in Malaysia: a conceptual paper

Customer satisfaction is a major concern in every organization, including fitness. The fitness industry has grown steadily as consumers seek a healthier lifestyle and a more productive workout environment. The 7Ps marketing mix is considered a crucial determinant of consumer satisfaction. Understand...

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Bibliographic Details
Main Authors: Zurina Patrick, Nornajihah Nadia Hasbullah, Ribed Vianneca W. Jubilee, Andrew Tek Wei Saw, Norfadzila Patrick
Format: Article
Language:en
en
Published: Human Resource Management Academic Research Society (HRMARS) 2022
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/37703/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/37703/2/FULLTEXT.pdf
https://eprints.ums.edu.my/id/eprint/37703/
http://dx.doi.org/10.6007/IJARBSS/v12-i11/14960
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