Factors impacting customer satisfaction in the hotel restaurant at Kota Kinabalu, Sabah: a study of hotel restaurant attributes

The purpose of this research was to access the influence of hotel restaurant attributes towards customer satisfaction in the hotel restaurant. In this paper, three of the hotel restaurant attributes will be discussed. The main objectives of this study are to examine the relationship between food qua...

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Bibliographic Details

Main Author:	Marry Tracy Pawan
Format:	Article
Language:	en en
Published:	Penerbit Universiti Malaysia Sabah 2019
Subjects:	HB Economic theory. Demography HD Industries. Land use. Labor
Online Access:	https://eprints.ums.edu.my/id/eprint/29395/1/Factors%20impacting%20customer%20satisfaction%20in%20the%20hotel%20restaurant%20at%20Kota%20Kinabalu%2C%20Sabah.pdf https://eprints.ums.edu.my/id/eprint/29395/2/Factors%20impacting%20customer%20satisfaction%20in%20the%20hotel%20restaurant%20at%20Kota%20Kinabalu%2C%20Sabah1.pdf https://eprints.ums.edu.my/id/eprint/29395/ https://jurcon.ums.edu.my/ojums/index.php/mjbe/article/view/2199
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