Customer sentiment analysis through social media feedback
Customer sentiment analysis is an automated way of detecting sentiments in online interactions in order to assess customer opinions about a product, brand or service. It assists companies in gaining insights and efficiently responding to their customers. Social media, forums, blogs and the web have...
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| Main Author: | |
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| Format: | Undergraduates Project Papers |
| Language: | en |
| Published: |
2022
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| Subjects: | |
| Online Access: | https://umpir.ump.edu.my/id/eprint/46463/1/Customer%20sentiment%20analysis%20through%20social%20media%20feedback.pdf https://umpir.ump.edu.my/id/eprint/46463/ |
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