Factors affecting average processing time in retail banking services.
This research explores the factors affecting average processing time in retail banking services. In doing so, the research aims to address the rooms of improvement that can be made to further improve the achievement of Queue Management System (QMS),particularly in Public Bank Kota Bharu Branch, in a...
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| Format: | MBA/DBA Final Project Report |
| Language: | en |
| Published: |
2017
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| Subjects: | |
| Online Access: | http://discol.umk.edu.my/id/eprint/40/1/Mohamad%20Karim%20Bin%20Mohamad%20Isa.pdf http://discol.umk.edu.my/id/eprint/40/ |
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