The relationship between accommodation, food quality, and customer relations towards tourist satisfaction in Malaysia
Tourist satisfaction measurement has become an important issue in the tourism industry because this industry necessitates a high level of interaction between contact personnel (frontline employees) and tourist, and because quality perceptions are primarily based on the performance of subjective (int...
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| Main Authors: | , , , |
|---|---|
| Format: | Undergraduate Final Project Report |
| Language: | en |
| Published: |
2023
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| Online Access: | http://discol.umk.edu.my/id/eprint/14040/1/T13.pdf http://discol.umk.edu.my/id/eprint/14040/ |
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