The factors influence employee satisfaction in the hotel industry
The Employee satisfaction measurement has become an important issue in the hotel industry because this industry requires a high level of interaction between contact personnel (frontline employees) and individual customers and because quality perceptions are mostly based on the performance of subject...
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| Main Authors: | , , , |
|---|---|
| Format: | Undergraduate Final Project Report |
| Language: | en |
| Published: |
2022
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| Online Access: | http://discol.umk.edu.my/id/eprint/14039/1/T14.pdf http://discol.umk.edu.my/id/eprint/14039/ |
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