APA (7th ed.) Citation

Yusoff, W. Z. W., Ismail, M., & Ali, A. S. (2010). Understanding the service provider perspective towards better service quality in local authorities. Emerald.

Chicago Style (17th ed.) Citation

Yusoff, Wan Zahari Wan, Maziah Ismail, and Azlan Shah Ali. Understanding the Service Provider Perspective Towards Better Service Quality in Local Authorities. Emerald, 2010.

MLA (9th ed.) Citation

Yusoff, Wan Zahari Wan, et al. Understanding the Service Provider Perspective Towards Better Service Quality in Local Authorities. Emerald, 2010.