Measuring and improving customer satisfaction towards Kampungku Restaurant / Abang Mohammad Zulfiqar Za'im
The main objectives of this research were to identify attributes that influence customer satisfaction and determine their relationships with customer satisfaction. The variables included in this research are service, physical, product and promotion as independent variables and customer satisfaction...
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| Format: | Student Project |
| Language: | en |
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2011
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| Online Access: | https://ir.uitm.edu.my/id/eprint/85097/1/85097.pdf https://ir.uitm.edu.my/id/eprint/85097/ |
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