Service quality and customer satisfaction in facility management services: a case study on total IFM Sdn Bhd / Liivera Patrick Tom
The importance ofservice quality by implementing Facility Management services in healthcare industries has been a growing interest whether in private or government departments. The facility management functions as control the overall maintenance expenses within budget and operation cost saving which...
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| Format: | Student Project |
| Language: | en |
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2013
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| Online Access: | https://ir.uitm.edu.my/id/eprint/78261/1/78261.pdf https://ir.uitm.edu.my/id/eprint/78261/ |
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