A study on customer satisfaction towards service quality : Novotel Kota Kinabalu 1Borneo hotel room
This study is about customer satisfaction towards the service quality of Novotel Kota Kinabalu 1 Borneo hotel room. This research was carried out at the hotel and it is based on quantitative approach. There are 50 questionnaires being distributed to the customers during check-in time and returned to...
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| Format: | Student Project |
| Language: | en |
| Published: |
2013
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/72075/1/72075.pdf https://ir.uitm.edu.my/id/eprint/72075/ |
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