Social media engagement strategy: investigation of marketing and R&D interfaces in manufacturing industry / Tasha Peter

According to research, a company's new product development performance and future competitiveness are dependent on an effective marketing and R&D interface. Social media's growing popularity promised to improve engagement, collaboration, and networking between the two functions. Howeve...

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Bibliographic Details
Main Author: Peter, Tasha
Other Authors: Jack, Suriani
Format: Book Section
Language:en
Published: Perpustakaan Tun Abdul Razak, Universiti Teknologi MARA Sarawak 2022
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/64736/1/64736.pdf
https://ir.uitm.edu.my/id/eprint/64736/
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Summary:According to research, a company's new product development performance and future competitiveness are dependent on an effective marketing and R&D interface. Social media's growing popularity promised to improve engagement, collaboration, and networking between the two functions. However, little is known about the important activities, infrastructure needs, and possible benefits of social media in the marketing and research and development interface. This research intends to improve the present understanding of social media engagement techniques, allowing manufacturers to better marketing and R&D interfaces and, as a result, improve NPD performance.