Customers satisfaction towards two and three star hotels in the state of Terengganu / Zainuddin Zakaria and Abdul Kadir Othman

Various researches have been conducted on the tourist industry in Malaysia specifically on strategies and methods of attracting tourists to visit a particular destination. However, there are limited studies done on the perceptions of customers on hotel services especially in the state of Terengganu....

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Bibliographic Details
Main Authors: Zakaria, Zainuddin, Othman, Abdul Kadir
Format: Research Reports
Language:en
Published: 2003
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/54625/1/54625.pdf
https://ir.uitm.edu.my/id/eprint/54625/
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