Customers perception of integrity initiatives in University Technology MARA : A case study of University Technology MARA Sarawak / Hajah Oriah Haji Akir ... [et al.]

Integrity is one of the most important personal qualities that any individual in a position of power or responsibility must possess, be it in business or politic, public or private life. Thus integrity has become a genuine area of concern in the civil service of many countries around the world. In v...

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Main Authors: Haji Akir, Hajah Oriah, Malie, Senian, Omar, Noraida
Format: Research Reports
Language:en
Published: Universiti Teknologi MARA Cawangan Sarawak , Kampus Samarahan 2011
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/41432/1/41432.pdf
https://ir.uitm.edu.my/id/eprint/41432/
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author Haji Akir, Hajah Oriah
Malie, Senian
Omar, Noraida
author_facet Haji Akir, Hajah Oriah
Malie, Senian
Omar, Noraida
author_sort Haji Akir, Hajah Oriah
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description Integrity is one of the most important personal qualities that any individual in a position of power or responsibility must possess, be it in business or politic, public or private life. Thus integrity has become a genuine area of concern in the civil service of many countries around the world. In view of the concern for integrity issues, the main aims of this study are: a) to determine the perception of customers regarding the integrity initiatives of UiTM Sarawak); b) to identify the perception of vendors and/or suppliers regarding the integrity initiatives of UiTM Sarawak; c) to examine the relationship between integrity dimensions of prevention, accountability, enforcement and job conduct. In this study, the framework was also developed to establish the relationship between integrity dimensions and the employees’ job conduct based on the work of Ashour (2004).
format Research Reports
id my.uitm.ir-41432
institution Universiti Teknologi Mara
language en
publishDate 2011
publisher Universiti Teknologi MARA Cawangan Sarawak , Kampus Samarahan
record_format eprints
spelling my.uitm.ir-414322021-02-22T02:57:22Z https://ir.uitm.edu.my/id/eprint/41432/ Customers perception of integrity initiatives in University Technology MARA : A case study of University Technology MARA Sarawak / Hajah Oriah Haji Akir ... [et al.] Haji Akir, Hajah Oriah Malie, Senian Omar, Noraida Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Customer services. Customer relations Integrity is one of the most important personal qualities that any individual in a position of power or responsibility must possess, be it in business or politic, public or private life. Thus integrity has become a genuine area of concern in the civil service of many countries around the world. In view of the concern for integrity issues, the main aims of this study are: a) to determine the perception of customers regarding the integrity initiatives of UiTM Sarawak); b) to identify the perception of vendors and/or suppliers regarding the integrity initiatives of UiTM Sarawak; c) to examine the relationship between integrity dimensions of prevention, accountability, enforcement and job conduct. In this study, the framework was also developed to establish the relationship between integrity dimensions and the employees’ job conduct based on the work of Ashour (2004). Universiti Teknologi MARA Cawangan Sarawak , Kampus Samarahan 2011-01-31 Research Reports NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/41432/1/41432.pdf Customers perception of integrity initiatives in University Technology MARA : A case study of University Technology MARA Sarawak / Hajah Oriah Haji Akir ... [et al.]. (2011) [Research Reports] (Unpublished)
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Customer services. Customer relations
Haji Akir, Hajah Oriah
Malie, Senian
Omar, Noraida
Customers perception of integrity initiatives in University Technology MARA : A case study of University Technology MARA Sarawak / Hajah Oriah Haji Akir ... [et al.]
title Customers perception of integrity initiatives in University Technology MARA : A case study of University Technology MARA Sarawak / Hajah Oriah Haji Akir ... [et al.]
title_full Customers perception of integrity initiatives in University Technology MARA : A case study of University Technology MARA Sarawak / Hajah Oriah Haji Akir ... [et al.]
title_fullStr Customers perception of integrity initiatives in University Technology MARA : A case study of University Technology MARA Sarawak / Hajah Oriah Haji Akir ... [et al.]
title_full_unstemmed Customers perception of integrity initiatives in University Technology MARA : A case study of University Technology MARA Sarawak / Hajah Oriah Haji Akir ... [et al.]
title_short Customers perception of integrity initiatives in University Technology MARA : A case study of University Technology MARA Sarawak / Hajah Oriah Haji Akir ... [et al.]
title_sort customers perception of integrity initiatives in university technology mara : a case study of university technology mara sarawak / hajah oriah haji akir ... [et al.]
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Customer services. Customer relations
url https://ir.uitm.edu.my/id/eprint/41432/1/41432.pdf
https://ir.uitm.edu.my/id/eprint/41432/
url_provider http://ir.uitm.edu.my/