A study on the KTM komuter’s customer service performance provided by the tele-marketeer team / Norzatulcima Jamaluddin
KTM Komuter is the most ambitious project ever handled by KTMB with a vision to propel the railway industry into a new era of modernization . Modernization of rail transport infrastructure will contribute to the economic development of Klang Valley’s population which goes in line with the Government...
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| Format: | Student Project |
| Language: | en |
| Published: |
1996
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| Online Access: | https://ir.uitm.edu.my/id/eprint/41130/1/41130.pdf https://ir.uitm.edu.my/id/eprint/41130/ |
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