The factor that affecting customer satisfaction in insurance Prudential BSN Takaful / Nur Eylia Razali and Nurfatin Abdul Karim

The research paper is about a study on the factors that are affect customer satisfaction in Insurance Prudential BSN Takaful. The objectives of this study are to measure the level of customer satisfaction and service quality of Insurance Prudential BSN Takaful customers and to investigate the relati...

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Bibliographic Details

Main Authors:	Razali, Nur Eylia, Abdul Karim, Nurfatin
Format:	Student Project
Language:	en
Published:	2013
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Insurance business. Insurance management
Online Access:	https://ir.uitm.edu.my/id/eprint/32638/1/32638.pdf https://ir.uitm.edu.my/id/eprint/32638/
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