Conflict in organization

As an entrepreneur or business owner, it is inevitable not to get involved in conflict especially when the activities involve more than two parties. Conflict‟ is defined as incongruence in the natural outcome of human interactions due to differences in goals, attitudes, values or beliefs between inv...

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Main Authors: Ali, Noor Malinjasari, Mat Salleh, Suzila, Hamzah, Siti Fatimah Mardiah, Mohamed Nor, Raslina, Mohd Noor, Hasmida, Mokhlas, Hasmi, Borhanuddin, Rahayu Izwani, Kamaruddin, Kardina, Setia, Roszainora, Mohammed, Noor Hafiza
Format: Monograph
Language:en
Published: Universiti Teknologi MARA, Terengganu 2025
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Online Access:https://ir.uitm.edu.my/id/eprint/123738/1/123738.pdf
https://ir.uitm.edu.my/id/eprint/123738/
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author Ali, Noor Malinjasari
Mat Salleh, Suzila
Hamzah, Siti Fatimah Mardiah
Mohamed Nor, Raslina
Mohd Noor, Hasmida
Mokhlas, Hasmi
Borhanuddin, Rahayu Izwani
Kamaruddin, Kardina
Setia, Roszainora
Mohammed, Noor Hafiza
author_facet Ali, Noor Malinjasari
Mat Salleh, Suzila
Hamzah, Siti Fatimah Mardiah
Mohamed Nor, Raslina
Mohd Noor, Hasmida
Mokhlas, Hasmi
Borhanuddin, Rahayu Izwani
Kamaruddin, Kardina
Setia, Roszainora
Mohammed, Noor Hafiza
author_sort Ali, Noor Malinjasari
building Tun Abdul Razak Library
collection Institutional Repository
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
continent Asia
country Malaysia
description As an entrepreneur or business owner, it is inevitable not to get involved in conflict especially when the activities involve more than two parties. Conflict‟ is defined as incongruence in the natural outcome of human interactions due to differences in goals, attitudes, values or beliefs between involved parties (Rahim, 2000). Conflicts often result from perceived inequity. In social and business interactions, individuals seek a “fair-deal” for both parties. If one party (the customer) feels she/he has not received a fair deal or, in equity theory terms, her/his input-output ratio to be inferior to those of other social actors (Anderson and Patterson 2008), a conflict can arise. Conflict, thus, stems typically from a perceived inequity or absence of distributive, procedural justice or interactional justice (Jehn 1995).
format Monograph
id my.uitm.ir-123738
institution Universiti Teknologi Mara
language en
publishDate 2025
publisher Universiti Teknologi MARA, Terengganu
record_format eprints
spelling my.uitm.ir-1237382025-11-16T02:10:05Z https://ir.uitm.edu.my/id/eprint/123738/ Conflict in organization Ali, Noor Malinjasari Mat Salleh, Suzila Hamzah, Siti Fatimah Mardiah Mohamed Nor, Raslina Mohd Noor, Hasmida Mokhlas, Hasmi Borhanuddin, Rahayu Izwani Kamaruddin, Kardina Setia, Roszainora Mohammed, Noor Hafiza Malaysia As an entrepreneur or business owner, it is inevitable not to get involved in conflict especially when the activities involve more than two parties. Conflict‟ is defined as incongruence in the natural outcome of human interactions due to differences in goals, attitudes, values or beliefs between involved parties (Rahim, 2000). Conflicts often result from perceived inequity. In social and business interactions, individuals seek a “fair-deal” for both parties. If one party (the customer) feels she/he has not received a fair deal or, in equity theory terms, her/his input-output ratio to be inferior to those of other social actors (Anderson and Patterson 2008), a conflict can arise. Conflict, thus, stems typically from a perceived inequity or absence of distributive, procedural justice or interactional justice (Jehn 1995). Universiti Teknologi MARA, Terengganu 2025 Monograph NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/123738/1/123738.pdf Ali, Noor Malinjasari and Mat Salleh, Suzila and Hamzah, Siti Fatimah Mardiah and Mohamed Nor, Raslina and Mohd Noor, Hasmida and Mokhlas, Hasmi and Borhanuddin, Rahayu Izwani and Kamaruddin, Kardina and Setia, Roszainora and Mohammed, Noor Hafiza (2025) Conflict in organization. (2025) Bulletin. Universiti Teknologi MARA, Terengganu.
spellingShingle Malaysia
Ali, Noor Malinjasari
Mat Salleh, Suzila
Hamzah, Siti Fatimah Mardiah
Mohamed Nor, Raslina
Mohd Noor, Hasmida
Mokhlas, Hasmi
Borhanuddin, Rahayu Izwani
Kamaruddin, Kardina
Setia, Roszainora
Mohammed, Noor Hafiza
Conflict in organization
title Conflict in organization
title_full Conflict in organization
title_fullStr Conflict in organization
title_full_unstemmed Conflict in organization
title_short Conflict in organization
title_sort conflict in organization
topic Malaysia
url https://ir.uitm.edu.my/id/eprint/123738/1/123738.pdf
https://ir.uitm.edu.my/id/eprint/123738/
url_provider http://ir.uitm.edu.my/