Improvement product design quality to reduce warranty cost in aftermarket sales for OEM’s customer

Improving product quality and reducing warranty costs are critical objectives for Original Equipment Manufacturers (OEMs) and their aftermarket sales operations. For automotive component suppliers, analysing warranty claims is a standard practice to identify and mitigate product defects. Effective w...

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Bibliographic Details

Main Authors:	Abdul Hamid, Nor Hissham, Ismail, Mohd Fauzi, Khalit, Muhammad Ilham, Abdul Wahab, Abdul Malek, Adull Manan, Nor Fazli
Format:	Article
Language:	en
Published:	UiTM Press 2025
Subjects:	TJ Mechanical engineering and machinery Control engineering systems. Automatic machinery (General)
Online Access:	https://ir.uitm.edu.my/id/eprint/122907/1/122907.pdf https://ir.uitm.edu.my/id/eprint/122907/ https://jmeche.uitm.edu.my/
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