Mohd Akhir, I., Abd Rahman, R. A., Isa, N. F., Razali, M. A., & Mohd Mazlan, M. A. (2023). Enhancing customers' perceived value in the hotel industry; updated reviews and insights on customer satisfaction on emotional and functional values from a pandemic-era study. Universiti Teknologi Mara Cawangan Pulau Pinang.
Chicago Style (17th ed.) CitationMohd Akhir, Irina, Rabiatul Adawiyah Abd Rahman, Nina Farisha Isa, Mohamad Azli Razali, and Mohd Azreen Mohd Mazlan. Enhancing Customers' Perceived Value in the Hotel Industry; Updated Reviews and Insights on Customer Satisfaction on Emotional and Functional Values from a Pandemic-era Study. Universiti Teknologi Mara Cawangan Pulau Pinang, 2023.
MLA (9th ed.) CitationMohd Akhir, Irina, et al. Enhancing Customers' Perceived Value in the Hotel Industry; Updated Reviews and Insights on Customer Satisfaction on Emotional and Functional Values from a Pandemic-era Study. Universiti Teknologi Mara Cawangan Pulau Pinang, 2023.
