The effect of service quality on customer satisfaction at government service agency: road transport department
The purpose of this research paper is to examine the effect of service quality on customer satisfaction among a group of customer towards a public sector organization at Road Transport Department, Alor Setar, Kedah. The important of this research is to identify level of customer's satisfaction...
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| Main Authors: | , , |
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| Format: | Research Reports |
| Language: | en |
| Published: |
2011
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/119795/1/119795.PDF https://ir.uitm.edu.my/id/eprint/119795/ |
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